Valparaiso City utilities introduces
              new lockbox services for processing utility payments

                                            beginning july 5, 2017

Beginning July 5, 2017, VCU has secured a lockbox service for processing our utility bill payments.  This service will provide increased efficiencies and security for our customers. 

Payments will be mailed to:
              Valparaiso City Utilities
              PO Box 1520
              South Bend, IN  46634-1520

For additional information on lockbox services, please CLICK HERE.


CLICK HERE to view / pay your bill online.

There is a service charge of $1.00 for E-check and $2.95 for credit or debit card payments.

 The Valparaiso City Utilities is now offering E-Billing, online bill viewing and online bill payment.

Pay your bill online
Options include:
  • Sign up for paperless billing.  Receive your bill by e-mail.
  • View your bill online along with your last 18 months payment history.
  • Pay by debit card, credit card, or e-check.
  • Single use or continuous payment processing options.
  • 24 hours a day, seven days a week access to your account information.
Call our INTERACTIVE VOICE RESPONSE LINE at 219-462-6174 ext. 1 if you:
  • Can't find your Valparaiso City Utilities bill?
  • Forgot when your bill is due?
  • Can't remember if you paid it already?
  • Need to pay your bill fast?
  • Can't remember your disconnection date?
Visa & Mastercard 
Please contact our Customer Service Department at 219-462-6174 ext. 2 should you have any questions or concerns.